This Shipping Policy outlines our delivery options, timelines, and terms for orders placed through AinSunnah UAE via ainsunnah.ae or authorized UAE sales channels.
Shipping Coverage:
We currently ship to all Emirates within the UAE and selected international locations.
For countries not listed at checkout, please contact us before placing an order.
Order Processing & Delivery Time:
Orders are processed within 1–2 business days (excluding weekends and public holidays).
Standard UAE delivery timeframe: 1–4 business days.
International shipping time varies by destination and courier.
Delays may occur due to customs inspections, weather, or logistics factors during peak seasons.
Shipping Fees:
Shipping fees are calculated based on delivery location, weight/size, and courier service.
Final shipping costs will be shown at checkout before payment.
Free shipping offers may be available for UAE orders during promotional periods.
Order Tracking:
After dispatch, customers receive a shipping confirmation message with a tracking number or link.
Order status can be tracked via the courier’s website.
International Orders:
Customs duties, VAT, import taxes, and clearance charges (if applicable) are the customer's responsibility.
Shipping delays caused by customs or authorities are beyond AinSunnah UAE’s control.
Restricted Deliveries:
We cannot deliver to PO boxes outside the UAE.
We do not ship to destinations restricted by UAE export regulations.
Certain product types may have international shipping limitations.
Delivery Issues & Incorrect Address:
Customers must provide a complete and accurate shipping address.
AinSunnah UAE is not liable for failed or delayed deliveries caused by incorrect details.
Additional fees may apply for re-delivery.
If your order does not arrive within the estimated period, please contact our support team.
Policy Updates:
We may update this policy to comply with UAE logistics rules and operational changes.
Contact Us:
Email: support@ainsunnah.ae
Website: www.ainsunnah.ae
