PRIVACY POLICY

This Privacy Policy explains how AinSunnah UAE (“we”, “our”, “us”) collects, uses, and protects personal information when you access or purchase from ainsunnah.ae. We are committed to handling your information in accordance with the UAE Data Protection Law (Federal Decree-Law No. 45 of 2021) and related regulations.

Information We Collect

We collect only the information necessary to process your order and improve your shopping experience:

Device information (web browser, IP address, time zone, cookies)
Pages visited, items viewed, and interaction with our website.
Name, email address, contact number, billing and shipping address.

We do NOT collect or store credit/debit card numbers or payment details. All payment information is handled securely and directly by our PCI‑DSS compliant payment gateway providers.

How We Use Your Information

Processing and delivery of orders
Improving customer experience
Responding to customer support inquiries
Preventing fraudulent activity
Sending marketing updates (only with explicit consent)

Sharing Your Information

We only share your data with:
Shopify (store hosting)
Delivery and logistics providers
Payment gateway providers
UAE authorities when legally required
We do not sell, rent, or trade personal information.

Your Rights

You have the right to:
Access your personal data
Request correction or deletion
Withdraw marketing consent

Data Retention

We retain data only for legal and operational purposes. You may request deletion after order completion if permitted by UAE Law.

Security Measures

We implement appropriate protections against unauthorized access or misuse of your data.

Policy Updates

This policy may be updated to reflect legal or operational changes.

Contact Us

Email: support@ainsunnah.ae
Website: www.ainsunnah.ae